contact-us

How Can We Help?

Send us an Email

Rick Durand – Send Mail

Susan Durand – Send Mail

Nic Owens – Send Mail





 I want a quote I want to learn more I have a business inquiry

Privacy Policy

Privacy Policy

HD Concepts LLC recognizes that your privacy is important and strives to maintain it. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

The Information We Collect
You provide specific personal information during the purchase of goods and/or services from our site. The information may include: company name, your name, address, e-mail address, telephone number, payment information and your interest in specific types of products and/or services. We may also collect certain non-personal information including the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, your IP address, and/or your referring URL. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner.

How We Use Your Information
We use the information you provide about yourself to fulfill your order for our goods and/or services, to respond to your inquiries about your order and to notify you about the status of your order. The non-personal information gathered may be used to improve the design and content of our site and in the aggregate to analyze site usage. We may disclose personal information in response to legal process (e.g. in response to a court order or subpoena). We also may disclose such information in response to a law enforcement agency’s requests. And finally we may disclose personal information in response to a charge-back inquiry from our merchant bank about your payment for goods and/or services. We will not sell or transfer personally identifiable information provided to us to parties outside of our company except as described above.

Collection of Information by Third Party Sites
Our site may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Cookie/Tracking Technology
This Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Your Access to Your Information
We may provide you with access to your information so that you can correct inaccurate data and update the data. We may allow you to delete data if we are not required by law to retain it or we do not have a legitimate business purpose for retaining it.

Distribution of Information
We will not share your information with other companies or individuals outside HD Concepts LLC without your permission, except in the following limited circumstances: (1) We may share your information with our affiliates and business partners who assist HD Concepts LLC in fulfilling the services you request; (2) We may share information with governmental agencies and/or third parties if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable government request, to detect, prevent or otherwise address fraud, security or technical issues, to protect against imminent harm to our rights, property and safety and that of our customers or the public as required or permitted by law; and (3) we will share your information with third parties if we are involved in a merger, acquisition or any sale of all or substantially all of our assets.

Commitment to Data Security
At HD Concepts LLC we take appropriate security measures to protect against unauthorized access to and disclosure of information we collect. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Changes to the Privacy Policy
Periodically, we review this Privacy Policy and our privacy practices. If we decide to modify this Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.